LEAD CONCIERGE. Maintaind key log and all applicable data sheets. This way, you can position yourself in the best way to get hired. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Welcomed and introduced visitors to program. Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. Sold and organized tickets to Broadway shows, tours, attractions and transportation. 5 star Concierge background. Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Enhanced residents experience by facilitating use of building amenities and booking reservations. Assist residents with immediate needs such as lockouts, directions and dining recommendations. It is short, and as a jobseeker, your cover letter should be no more than half a page. Arlington, VA 15 days ago Applied Saved. Hired and trained staff on all tours and attractions, pricing and upselling. Leasing Agent - One year of property management experience or high-end retail experience required. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. By demonstrating your professionalism, communication skills, local knowledge, organizational talents, and friendliness on your resume and in your interview, you’re sure to impress the hiring manager as being a great choice for their next concierge. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Professional Summary. Resume Help; Career Advice ... Lead Concierge at The Gale JBG Properties, Inc. Washington, DC 13 days ago Applied Saved. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. actual responsibilities of a concierge will vary depending on where they work Answered multi-line phones; directed calls to proper departments and residents. Maintained a professional environment by providing exceptional guest services. Computer-savvy and organized with strong attention to detail. New lead concierge careers are added daily on SimplyHired.com. Successfully facilitating overall lobby operations. Ensured that all shifts have proper coverage of staff at all times. Head of Concierge, UK We are looking for a Head of to join our Global Service Delivery team, who will lead the Concierge team for the UK organization. Delivered for home owners, and notify home owners for pickup. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. It’s actually very simple. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. The Lead provides direct supervision of Concierge Agents and Marketing support team members and implements strategies to develop, train, and recruit Concierge team members. There are over 2,137 lead concierge … Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge... Sr. Lead Concierge Resume. Created monthly team schedules using Excel. 3,292 Lead Concierge Position jobs available on Indeed.com. Summary for Concierge Resume Highly effective coordinator of high-end guest services with over 10 years of experience in travel and entertainment planning. Concierge - 1500 Mass ERP Operating Limited Partnership. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. All rights reserved. As a lead, you’re being introduced to management. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. The experience section for the hospitality concierge resume sample includes the relevant work history starting with the present. Answered customer questions in a professional and customer oriented manner. 100+ Free Professional Resume Examples and Templates . Made resident reservations for the theatre and other forms of entertainment when requested. Supervised and trained all concierge staff. Remember, your resume needs to impress the hiring manager enough so you get the interview. Greeted residents upon arrival and departure on a daily basis. Love this resume? Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Build Your Own Now. Worked closely with various Public Relation agencies on acquiring celebrity clearances. 4,344 Lead Concierge jobs available on Indeed.com. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Skills : Microsoft PowerPoint, Leadership. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. Able to think creatively and quickly to mitigate and resolve issues as they arise. Well-versed in most common computer programs. Edited and sequenced images for publication as picture stories and photo essays. 2,137 lead concierge jobs available. Service focused and passionate, with strong verbal and written communication skills. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Summary : Goal-oriented Head Concierge, dedicated to high levels of customer … Maintained required records/logs and deliver packages to the appropriate residence. Provided residents with information about attractions, services, and activities in or outside the property. Processed and deliver packages to residents. Accept service requests from residents and logging appropriately. Please avoid restating the information on your resume, and open and close the letter with strong statements. Ability to access, analyze and interpret complex information required to oversee day to day operations. Customer Health Care Concierge CVS Health. Used professional telephone etiquette in handling resident requests. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. Objective : Seeking a position within a company that will assist in enhancing skills as... Jr. Lead Concierge Resume. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Ability to communicate effectively in English and Spanish. Summary : A results-oriented professional, with extensive experience in customer service and management. The leader will drive a highly engaging customer experience with the Concierge teams who are responsible … Presented property and provided amenities in a positive light to prospective residents. Based on recent job postings on ZipRecruiter, the Lead Concierge job market in both Chicago, IL and the surrounding area is very active. Ordered products for each department of the spa as needed. Abile to multitask while maintaining close attention to detail. Fluent in Adobe Photoshop, Illustrator, Microsoft Office etc.. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Guide the recruiter to the conclusion that you are the best candidate for the onboarding coordinator job. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. Headline : Experienced sales and customer service representative with excellent client and project management skills. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Apply to Concierge, Reservation Agent, Nursery Room Leader and more! Completed shift reports, checklist, and walk-thru. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Worked closely with Ticketing vendors, attractions and VC partnerships. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Proficient in P.O.S systems micros. Generally, you should include your relevant qualifications, skills, experience and most notable past successes in your resume objective. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. The average salary for a Lead Concierge is $32,727 in Washington, DC . Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. Apply to Concierge, Director of First Impressions, Operations Lead and more! Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Looking to work in a fast-paced work environment where can help other thrive. Associate of Arts General coursework towards BFA. 7+ years customer service & communications. Retouching of images including color correction, cropping and resizing. Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Residential Concierge Duties. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. The Lead Concierge is responsible for supporting the Marketing Manager in driving and increasing tour flow by assisting with all Marketing activities at the designated location(s). Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Created work orders for the building, and monitored security system for resident and staff safety. Resume samples for Residential Concierge highlight skills such as property management, networking, problem solving, selling skills, effective communication, and being … Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Provide polite and effective service to a luxury condominium by anticipating residents needs. Responded to resident emergencies according to established protocol. Offered new visual perspectives, image assistance and photo expertise. Offering an array of skills in large-scale event planning, effective communication, leadership, contract writing, securing client discounts and payroll management. Obtained necessary tickets and provides directions to facilities. Resolved problems and complaints that residents may have. Opened the Metropolitan, currently at Park Place. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Trained new hires and mentored other associates. The low-stress way to find your next lead concierge job opportunity is on SimplyHired. A Lead Concierge in your area makes on average $35,754 per year, or $828 (2%) more than the national average annual salary of $34,926. Concierge Resume Samples Concierge/Administrative Assistant Resume. Assisted Sales and Marketing with making sales calls. ranks number 1 out of 50 states nationwide for Lead Concierge salaries. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Include the Skills section after experience. Assisted Human Resources in the Hiring Process, and trained new employees for department. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Responsible foranticipating and accommodating guests' needs. Created diverse itineraries for NYC visitors, from weekenders to full stay. Please provide a type of job or location to search! Skills : Customer Service, Customer Relations. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. Answered emails and inbound phone calls . Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Lead Concierge Resume Samples Lead Concierge Resume. Put together agendas for the Concierge team meetings. Lead Concierge Resume Example Resume Score: 80%. Produced photo shoots for various sections including travel trends and entertainment. That means it needs to be perfect. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. An articulate communicator and thrive in a highly challenged and deadline driven environment. Salaries estimates are based on 310 salaries submitted anonymously to Glassdoor by Lead Concierge employees in Washington, DC . Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. The two jobs listed both include the dates of employment, the job title, the company name, and the geographical location. Once you get more experience, your cover letter is a great place to call out key statistics and sales growth numbers, because you'll have more measurable results to draw upon. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Dynamic Concierge highly successful at juggling multiple priorities while delivering superb service with a smile. Hours will be 7am to 3pm Monday - Friday No weekends Great benefits Email resume :…See this and similar jobs on LinkedIn. Leading the opening of new property and establishing operating procedures. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Organized special functions as directed by management. Twenty years in the event ticketing industry prior to experience as Lead Concierge. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Headline : Highly experienced and reliable Concierge/Administrative Assistant... Head Concierge Resume. Updated records, make the monthly schedule, order supplies, send faxes. As such, it is not owned by us, and it is the user who retains ownership over such content. Concierge Resume Examples & Samples. Assisted with accounts receivable, dining room services, and activities. A strong resume objective that shows an employer how useful you can be to the company can help you distinguish yourself from applicants who are responding to the same customer service position. Speaking several languages, IT literacy and discretion are also highly valued at this job. Skills : Computer literate in Microsoft Word Excel. In-depth knowledge of restaurants, theater, museums and everything NYC. Received and acknowledged reservation requests, cancellations and modifications. Provided guests with NYC information, recommendations and services. Minimum one year experience as concierge and/or guest services in property management, hospitality or related field. Managed day to day operations for all NYC Information Centers and kiosks. Provided prospective residents and families with tours and community information. Greeted potential residents, families and vistors. LinkedIn Lead Concierge in Moses Lake, WA Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. Assisted Executive Director in developing and monitoring staff. Researched and coordinated acquisition of images for monthly features. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. New York City Visitor Centers, MS Office, Outlook, Opera and research. -Changing guest count cancellations and modifications writing your own resume all rights and clearances to portraiture! Monitored security system for resident and staff safety Seeking a position in an administrative field an. Company that will assist in enhancing skills within the hospitality Industry experienced sales and customer oriented manner a... 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